When do you start working on my project?
We will start working on your project as soon as we receive your logo request.

How long does it take before I can see my samples?
Your samples will be presented to you five business days after we receive your payment.

How can I see my logo design samples?
After we receive your payment we will e-mail a PDF file of your samples for you to approve.

How many changes may I ask for my logo design?
We don’t finish until you are 100% satisfied. Please view our package details for more info.

What if I don't like any of initial logo designs?
You will be presented with three more completely new logo design variations.

What if I have my own idea for the logo design?
Any ideas or requests you may have for your future logo design you may indicate in your logo request, or contact your project coordinator. Please be as specific as possible.

Can you redo my existing logo design?
Yes. We like to call it a face-lift, please provide us with the latest version of your logo design, and mention it in your logo request.

Do you make logo design for products, titles, or names?
Yes, we create any type of graphic identity.

Who keeps the rights of the created logo design?
All the rights of the Artwork and Logos we create for our customers belong to our customers.

What type of file do you need to send direct to print?
EPS and TIFF 100% size 150 dpi 50% 300 dpi all other files like JPG, Freehand, and Quarkxpress require extra work and have an extra charge.

Where do I send my artwork files?
Send attached files to artwork@flowmg.com or contact us for the FTP information.

What are Pantone colors?
Pantone colors are used by professional print shops around the world. They are universal colors that help designers, print shops and customers talk in one language.

Do you do printing?
Yes, we offer some extra services. Printing is included in our packages.

Do you design brochures?
Yes, FLOW is now offering flyers and brochures design.

How many designers work at FLOW?
We have a logo design team of 7 high-class professional designers who are working full time in a house.

Does FLOW have any rights over the logo design?
FLOW does not register or protect the logo design that it created for its` clients. We provide all the rights for the customers to register their logos. The client is responsible for protecting and registering the rights of his logo. However we closely watch, so no one is using our samples for false advertising without a writing permission from FLOW. No one can use FLOW logo design samples under his name except the client himself, who has all the rights for the logo design.

What software do you use to create the logo design?
Our designers work with multiple software application, mostly Adobe.

What form of payment do you accept?
We accept all the major credit card: Visa, Master Card, Discovery, and American Express. We also accept company checks or money orders.